We understand that choosing where to buy such a lasting gift from can be difficult. Quality, presentation and care are all important factors to consider when choosing a supplier, but even more so when gifting a rose to a loved one. We believe that it is important for our customers to understand the process their rose undergoes before reaching them and therefore this article may offer some reassurance that your rose is in safe hands!
Family Run Business #
Our close-knit, family run business means spreading the joy for roses is at the centre of everything we do. Founder, Dan Myatt, created English Roses with a clear purpose: to share his lifelong love of roses and to encourage more people to reconnect with the natural world around them. From our nursery on the edge of the South Downs in West Sussex, our dedicated team cultivates every rose with care using traditional growing techniques. We focus on quality over quantity β doing one thing, and doing it exceptionally well. From starting as a small independently run business, we can appreciate more than anyone just how important it is to receive a rose that has been loved and cared for, and with our ever-expanding team we strive to make each rose a forever gift.
Quality Checks #
At the heart of our business is a passionate Rose Care Team, dedicated to ensuring that every rose we send out meets the highest standards. Each rose is carefully selected and inspected through a three-stage check for their overall health and quality. Whether its placed in our recyclable plastic pot or our luxurious willow baskets, every one of our roses are prepared with care ready for your garden. Once selected, our team takes the time to package the roses securely ready for dispatch.
Personalise Your Rose Gift #
Our variety of gift wrap options allow you to customise your gift, making it a unique and personal present for a loved one. from cotton gift bags that add a pop of colour to the pot, to our rose care essentials and greetings cards, you won’t be short of options to make this a gift to remember. Every rose comes with the option to add a free gift message when placing your order, and with our gift message guides you won’t be stuck for words!
Packaging and Sustainability #
Here at English Roses we put have put a lot of thought and care into how to get our roses to you safely. We have worked closely with our packaging designers to develop a bespoke box that ensures your rose can travel the country and still arrive in perfect condition. Weβd like to think that not only is our delivery box practical, but itβs beautiful too, meaning you receive a gift that is ready to give.
We take care to be as sustainable as possible here at English Roses, and so avoid single use plastics and use recycled material wherever possible. Our packaging is also fully recyclable, even down to the strapping on our cardboard boxes. Our gift wrapping also contains natural materials, many of which can be repurposed and reused.
See our ‘How Will My Rose Be Packaged?’ page for more details on our pots here.
Choose Your Delivery Date #
With our straightforward checkout, you can choose to have your rose delivered to yourself or directly to the recipient, and also select your preferred delivery date.
With weekday and weekend options available, you won’t be stuck for choice! The calendar is open up to 90 days in advance, so you can order in advance and rest easy knowing that we are taking the best care of your rose until it’s ready to be dispatched. We also offer next day delivery on orders placed before 11am on weekdays for those last minute orders!
We guarantee to dispatch your rose on time, and 99% of our orders arrive on the requested date. Head to our website to see more information on our delivery policies.
Fully Tracked Delivery #
We use DPD, a fully trackable service which allows you to be kept up to date with your parcel’s progress every step of the way. They also provide a 1-hour time slot on the morning of delivery so you can know when to expect your parcel. Their useful app also provides options such as adding secure location details, pick-up-shops, or delivery to a neighbour – perfect if you’re not going to be in.
This stress free service along with our helpful customer service team means that if any issues are to arise, you can be confident that we can quickly resolve them to ensure you receive a happy and healthy rose!
Aftercare #
We understand the importance of aftercare here at English Roses. Which is why we encourage our customers to get in contact if they have any concerns when caring for the rose after purchase. We appreciate that it can be easier to talk to someone, which is why our customer service team aim to resolve any issues with you directly, making the process as stress free and easy as possible.
Whether its been a week or a year our customer service team are always on hand to answer any of your rose questions! We also have a plethora of advice on our website under the Help & Advice tab, which offers all you need to know about aftercare and how to tackle any common rose issues.
Customer Reviews #
Why just take our word for it? Take a look at our reviews page to hear it from our previous customers as to why English Roses is a great choice!
